Our support staff are dedicated to completing your requests in an efficient and timely manner. If they believe your request to be in the spirit of the support agreement, it will be completed regardless of the time required. If requests are obviously an attempt to complete a bigger objective (like breaking the addition of a new page into multiple 30 minute tasks), the agent will escalate the request to their manager to discuss creating a project to scope the work.
How is the 30 minute task duration monitored? ultima modifica: 2017-02-26T23:03:55-05:00 da