Frequently Asked Questions
We appreciate your willingness to review the answers to our most frequently asked questions before contacting us. Thank you for valuing the time we invest in serving our clients.
General
You’re blessed to run a business in the most technologically advanced time EVER. We use all the latest conferencing and screen sharing tools to make sure you feel like we’re sitting in the room with you. If you’re not comfortable working remotely, travel services can be included in your solution.
Google My Business
A business owner or manager can claim their Google My Business listing by postcard, email or phone. A verification process helps ensure the business information is accurate, and that only a representative of your Company has access to it. But the process can be tedious and/or lengthy. We’re able to expedite the process and include adding or claiming the listing in our affordable optimization services.
Google My Business compliments your existing website by giving your business a public identity and presence with a listing on Google. The information you provide about your business can appear on Google Search, Maps, and Google+.
Businesses of all types are able to generate additional revenue by claiming, optimizing, and actively maintaining their Google My Business listing. A physical address is not necessary to leverage the power of placing your business listing in the search results.
You should include panoramic images in your Google My Business listing when you have space inside or out that, when experienced visually through high quality all-around images, will encourage people to visit your place of business.
Advanced Online Insights (AOI) extends your Google My Business listing’s data analysis from 3 to 18 months, while also providing enhanced analysis and discovery capabilities. AOI is a must for any business with seasonal, event, promotional or other variability.
Intercept Marketing is pleased to be one of the very few partners able to offer AOI to our Google My Business clients. Many businesses engage our services just for access to this business building tool.
Hosting & Support
The most efficient way is to use our Help Desk, where your ticket will be routed to the appropriate person/department automatically and they can start working on it. You can access our Help Desk at: Intercept Support Help Desk
Your website will be hosted on a server we own in a state of the art data center environment in the United States.
All hosting and support activities are managed via a secure ticketing system. This system is used by clients to submit requests and inquiries directly to the appropriate member of the Intercept Marketing Team.
Our support staff are dedicated to completing your requests in an efficient and timely manner. If they believe your request to be in the spirit of the support agreement, it will be completed regardless of the time required. If requests are obviously an attempt to complete a bigger objective (like breaking the addition of a new page into multiple 30 minute tasks), the agent will escalate the request to their manager to discuss creating a project to scope the work.
Requests for projects and activities outside the scope of the 30 minute task duration are quoted based on the resources required. Our goal is to provide you the best service at a reasonable price.
Lead Generation
You pay 1 set fee monthly for unlimited leads. We rank your site for the monetizable keywords that people are searching for and you get all the leads and calls.
The more phrases you rank for the more leads you will receive. We have found that by giving away a report or information, you will increase your conversion rate from your website visitors.
Marketing Strategy
Your 2-hour Marketing Strategy includes a detailed 40-75 page intelligence report in addition to our 2 hour with 2 strategists. You can order it by visiting Marketing Strategy Session
Your Battle Plan report includes a detailed 40-75 page intelligence report and marketing plan to dominate your niche. You can order it by visiting Battle Plan Report
100% of your marketing strategy investment is applied as a discount to any single service of greater cost approved within the next 90 days.
- Recordings of conference calls and scheduled strategy sessions.
- Comprehensive website technical, marketing, traffic and ranking report.
- Website wire frame for use in visualization of the finished product.
- Asset proofs and image files.
Search Engine Optimization
Your new or refreshed Intercept Marketing website will meet current technical standards for ranking in the Google, Bing, and Yahoo organic search results.
We guarantee that we will continue to work on your behalf, at no charge, starting in the 5th month of your SEO project for up to 4 additional months to achieve the desired 1st page placement in the Google Search Engine Results. We do not guarantee 1st page placement, but we do guarantee we’ll work on your behalf to achieve 1st page ranking for one of your selected keyword phrases.
You are the center of the keyword selection process. Your business experience will be combined with our technical skills and strategic understanding of the Internet to select relevant, monetizable keyword phrases with a VERY high rate of return. We’ll then work with you to craft a new visitor experience that converts your new traffic into REVENUE.
Congratulations! Now that your website is ranking on the first page of the organic search results, we’ll continue to work to drive it into the top 3 listings and begin exploring the addition of other relevant keyword phrases. In other words, ranking your website for terms you’re not paying for! We’ve got 1 client ranking on Google’s 1st page for 96 relevant keywords, but only paying for 8! That’s the value of a long-term strategic partnership with Intercept Marketing.
Our SEO services require a larger monthly investment because we use your resources to create and distribute relevant content to support your goal of increased revenue. We’ve tried offering bargain basement programs, but stopped doing so when we realized they do not provide the resources required to generate a near-term positive return on your investment.
Every single one of our SEO clients has peace of mind in knowing their investment in SEO services with Intercept Marketing is generating 2, 3, or even 10, 20 or 50 times their monthly investment in revenue.
Website Services
You’ll receive a WordPress website. It’s estimated that on a daily basis there are over 500 sites being created using WordPress. It provides the most cost-efficient, robust platform for most business websites.
You’ll receive a website meeting current technical standards for ranking in the search engine organic search results.
Your conversion optimized website includes copy to influence site visitors to opt-in for your irresistible information, then uses your email auto responder to disqualify the tire kickers to create a flood of new clients every month.
Our goal is to relieve you of the burden of managing your “herd”. We’ll add new members, remove those that have left your farm and assist them in the maintenance of their website account. If you’re planning to have website users with login access, this feature is a must.
We’ll make you a YouTube star, editing and producing 1 new video a week from content you provide. We’ll then help rank both your website landing pages AND your YouTube videos so you can dominate your competition.
Marketing Video
After consulting with you, we’ll produce a storyboard based on our successful formula. We’ll review it with you, then we’ll produce it with live or B-roll footage (depending on the video level you’ve purchased)
RAVING FANS